Terms of Service

1. Introduction

We are a property buying company operating in South Africa, specialising in purchasing residential and commercial properties throughout Gauteng. Our mission is to offer fair, transparent, and efficient property transactions while maintaining the highest standards of customer service.

2. Acceptance of Terms

By submitting your property details through our website or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

3. Our Services

We provide property evaluation and purchasing services, including:

• Free property assessments
• No-obligation cash offers
• Quick property purchases
• Assistance with the conveyancing process
• Professional guidance throughout the transaction

All offers are subject to property inspection and verification of ownership details.

4. Data Protection and Privacy

We take the protection of your personal information seriously and comply with the Protection of Personal Information Act (POPIA) and all applicable South African data protection legislation.

4.1 Information We Collect

When you submit a property inquiry, we collect:

• Your full name
• Contact details (phone number and email address)
• Property information (address, suburb, city, property type)
• Any additional information you choose to provide

4.2 How We Use Your Information

Your personal information is used solely for:

• Evaluating your property
• Contacting you regarding your property inquiry
• Processing potential transactions
• Improving our services
• Complying with legal obligations

4.3 Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. Your data is stored securely using industry-standard encryption and security protocols.

4.4 Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in these terms, or as required by South African law. You have the right to request deletion of your personal information at any time.

4.5 Your Rights

Under POPIA, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Lodge a complaint with the Information Regulator

To exercise any of these rights, please contact us using the details provided below.

5. Compliance with South African Law

We operate in full compliance with all applicable South African laws and regulations, including but not limited to:

• The Protection of Personal Information Act (POPIA)
• The Consumer Protection Act
• The National Credit Act
• The Alienation of Land Act
• The Deeds Registries Act
• The Financial Intelligence Centre Act (FICA)

All property transactions are conducted through registered conveyancers and comply with all legal requirements for property transfers in South Africa.

6. Property Offers and Transactions

6.1 Property Evaluation

All property offers are subject to a physical inspection of the property. We reserve the right to adjust or withdraw any offer based on the findings of the inspection.

6.2 No Obligation

Our property evaluations and offers are provided with no obligation on your part. You are free to accept or decline any offer we make.

6.3 Transaction Process

If you accept our offer, the transaction will be handled by a registered conveyancer who will ensure all legal requirements are met. We will cover all transfer costs as agreed in the offer.

6.4 Completion Timeline

We aim to complete property purchases as quickly as possible, typically within 30 to 60 days, subject to the conveyancing process and any other legal requirements.

7. Customer Service Commitment

We are committed to providing excellent customer service throughout your experience with us. This includes:

• Responding to inquiries within 24 hours
• Providing clear and transparent communication
• Treating all clients with respect and professionalism
• Addressing concerns promptly and fairly
• Maintaining confidentiality of all information shared with us

If you are not satisfied with any aspect of our service, please contact us immediately so we can resolve the issue.

8. Limitation of Liability

While we strive to provide accurate information and excellent service, we cannot be held liable for:

• Delays caused by third parties (conveyancers, banks, etc.)
• Changes in property market conditions
• Information provided by you that is inaccurate or incomplete
• Circumstances beyond our reasonable control

Our liability is limited to the extent permitted by South African law.

9. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or used with permission. You may not reproduce, distribute, or use any content without our written consent.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes are made constitutes acceptance of the revised terms.

12. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the South African courts.

13. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms of Service constitute the entire agreement between you and us regarding your use of our services and supersede any prior agreements or understandings.

15. Contact Information

If you have any questions about these Terms of Service, wish to exercise your rights under POPIA, or need assistance with our services, please contact us:

We are committed to responding to all inquiries within 24 hours during business days.